Terms & Conditions

The present Terms & Conditions apply

1. Personal Training

Single sessions are payable by QR invoice at the end of each session or by credit card on the website.

Single sessions

Any scheduled session not cancelled 48 hours before the scheduled time will be charged.

Packages

10-session packages are payable in advance by QR invoice or by credit card on the website. They are valid for 4 months from the date of the first session.

2. Group Classes

Registration is mandatory for any participation in a group class. Sessions may be cancelled or rescheduled by the organizer if the minimum number of participants is not reached. The minimum number of participants depends on the location of the group class. The following conditions apply:

  • Online prepayment required on www.marietrap.ch
  • Free cancellation up to 48 hours before the session.

Packages

5-class packages are payable in advance by bank transfer (QR invoice) or by credit card. They are valid for 2 months from the date of payment.

3. Wellness Retreats

Registration, participation, and cancellation conditions are specific to each retreat. Unless otherwise indicated, the following conditions apply:

Transport

Travel during the retreat is included in the cost of the retreat. Other transport, including trips from your home, are the responsibility and sole responsibility of each participant.

Meals and accommodation

Accommodation is included in multi-day retreats.

Meals and refreshments are included in all retreats.

Participants must inform the organizer of any food allergies.

Cancellation

In case of cancellation by the organizer

In case of force majeure or when the minimum number of participants is not reached, the retreat may be cancelled or rescheduled to a later date. Participants are then eligible for a full refund of deposits already paid.

The possible refund of airfare is based on the average price observed on the date of registration. Extras (luggage, reserved seats, meals) are not refunded.

In case of cancellation by a participant

  • up to 90 days before the start of the retreat, full refund of deposits paid.
  • less than 90 days before the start of the retreat, 50% refund of deposits paid.
  • less than 60 days before the start of the retreat, no refund.

4. Treks

Registration, participation, and cancellation conditions are specific to each trek and are communicated to each participant before final registration. Unless otherwise indicated, the following conditions apply:

  • The deposit paid at registration is non-refundable.
  • A medical certificate may be required.
  • Transport and insurance are not included in the trek cost.

5. Hikes

Booking and cancellation conditions are specific to each trek. Unless otherwise stated, the following conditions apply:

Transport

Transport and insurance are not included in the trek cost. They are at the charge and full responsibility of each participant.

Equipment

Equipment (snowshoes, poles) is not included in the registration.

Meals

Snacks are included in all treks. Participants must settle their consumption (meals, drinks) directly with the provider (restaurant, inn).

Cancellation

In case of cancellation by the organizer

In the event of force majeure (for example bad weather) or when the minimum number of participants is not reached, the trek can be cancelled or postponed to a later date. Participants are then eligible for a full refund.

In case of cancellation by a participant

The amount paid for registration is refundable up to 15 days before the start of the trek. No refund is possible within 15 days of the trek.

6. Masterclasses

The following conditions apply for masterclasses:

Cancellation

In case of cancellation by the organizer

In the event of force majeure or when the minimum number of participants is not reached, the masterclass can be cancelled or postponed to a later date. Participants are then eligible for a full refund.

In case of cancellation by a participant

The amount paid for registration is refundable up to 7 days before the start of the masterclass. No refund is possible within 7 days of the masterclass.

Allergies

Participants must inform the organizer of any food allergies.

7. Promotions

Special offers

Special offers may be put in place during particular periods of the year (example: black friday). They are reserved for new customers and cannot be combined with other offers or discount vouchers.

Discount vouchers

The use of a discount voucher is restricted to the service for which it was intended and cannot be combined with other discount vouchers or other promotions.

8. Data Protection

Cookies

This site uses cookies to improve your user experience and analyze traffic. You can at any time oppose the collection of this anonymous information.

Personal data

Your personal data is collected only with your consent, when you wish to receive our newsletter or sign up for activities (group classes, retreats, masterclasses, treks). The data collected is your name, your email address and your phone number.

Data processing

The person responsible for processing the data collected on this site is

Marie Trapezaroff
Rue Muzy 5
1207 Geneva
078 605 90 11